
Managing the complexity of networks and servers, compliance standards, cybersecurity, application updates, software licenses and patches, hardware replacements, and more – all while trying to keep up-to-date with new technology and provide 24/7 support – is a lot to expect from one employee.
Let’s face it, your I.T. department is an essential and necessary part of your business, but even your most competent staff can’t do it all or know it all. That’s where co-managed I.T. comes into play.
Co-managed I.T. is a strategic model that blends the convenience of an internal I.T. team with the outside support of a managed service provider (MSP). It allows businesses to customize which I.T. services they provide in-house and determine where they can use an “extra pair of hands”. For example, your existing I.T. team might manage software updates, installations, and cabling, but your external partner provides help-desk support and cybersecurity training.
For companies with limited internal resources, co-managed I.T. offers business agility and has significant cost and operational benefits. Here are the top five.
TOP 5 BENEFITS OF CO-MANAGED I.T.
I.T. Expertise On-Demand – If you run into issues your employees have less experience resolving, your co-managed support team can provide their expertise. Opting to offboard some of the problems they don’t know how to fix internally is a great way to leverage MSPs’ expert resources. Not only is their focus on I.T. best practices, but they’ve seen a wide variety of issues, so they know how to handle and resolve pretty much anything.
The right co-management partner can transform your existing I.T. team by resolving tickets faster, supporting your staff during off-hours or peak times, meeting unique project needs, and keeping up with changing market demands and technological advancements.
As the leading MSP in Dayton, we offer technology and compliance assessments, personalized insights and recommendations, access to the latest technology, and a robust suite of managed services. If you’re interested in co-managed I.T., we can help you navigate options and put together a package that’s right for you.
Call us at 937.490.5600 or contact our team of I.T. experts today to learn more.