Back To Business I.T.’s on-call services are for organizations that need I.T. support on an as-needed/per-incident basis. This type of service and support applies to businesses that:
- Have minimal I.T. requirements.
- Have experienced unplanned failures or events in which technical expertise is needed on short notice.
- Have technically competent staff that require additional assistance due to work overflow.
On-call services are reactive in nature and do not focus on detecting and preventing issues before they occur.
Organizations that find themselves in constant need of on-call services may benefit from the proactive benefits provided by our managed services.
BENEFITS OF ON-CALL SERVICES
■ We’ll fix your issue for an hourly, flat-rate cost.
■ You’ll avoid paying monthly fees.
■ We’ll dispatch a technician upon request.
■ You’ll get emergency help where you need it, when you need it.
■ We’ll address problems holistically, as they come up.
■ Your in-house staff will feel empowered to resolve the majority of system glitches on their own.